Archives

Link to session survey Deus UX Machina – Best Practices for Chatbots and AI in 2019 Convenience is the future of e-commerce. In our current age of messaging and communication, chatbots and other forms of artificial intelligence (AI) are a natural gateway to ultra-personalized experiences. Existing best practices and standards cover topics such as engagement, […]

Link to session survey Role-Playing Workshops: Experiencing Research Insights through Design Thinking Practices Our organization has leveraged ethnographic research to inform the user-centered design of our products and services. Such research has yielded deep and reliable insights we were not able to acquire through other means. Immersing stakeholders in these Contextual Inquiry insights was critical […]

Link to session survey Design Thinking: Team Alignment and Product Feasibility Across Cross-Functional Teams Have you ever experienced cross-functional conflict where agreement on product direction is misaligned? Well, in this workshop we will run through design thinking exercises intended to be held across cross functional teams and/or users to drive empathy, align teams, and understand […]

Link to session survey Should UXers get a PhD? Can a PhD help take your UX career to the next level? Our panel will cover the ins and outs of getting a PhD for aspiring or current UX professionals. How do you pick a PhD program and what is required to graduate? What types of […]

Link to session survey Design Now To Next Design and technology have always been in close relation. We’ve designed amazing objects, on the cutting edge of technology. So, if today’s normal was unimaginable yesterday, what will be tomorrow’s ordinary? And how do designers and their clients prepare for that? Link to session survey

Link to session survey Designing for Human Behavior and Cognitive Bias As Margaret Mead famously noted, “What people say, what people do, and what they say they do are entirely different things.” In UX design, it’s critical to supplement qualitative user research with quantitative behavior analysis to understand how people act and predict how they […]

Link to session survey It’s About the Journey – How Persona Journey Mapping Impacts Content Strategy and UX Increasingly, user experience professionals are embracing the idea that to reach the appropriate audiences across multiple platforms at key touch points in their decision-making process, we need to understand the specific motivations, needs and triggers of each […]

Link to session survey Building a UX Brand It can be difficult building a user experience strategy and championing a UX-driven culture in any organization, especially if you alone have been tasked with leading the charge. To create a clear role for UX within a company, you need to establish an identity deriving from the […]

Link to session survey Visualizing Data for Presentations, Dashboards and UIs Come and expand your design skillset by learning how to visualize data for optimal communication. Many prominent data visualization experts express the opinion that our society is not yet living in an “Information Age”, but is still stuck in a “Data Age”. The technology […]