Archives

Link to session survey Advanced Card Sorting and Mixed-Method IA Validation This presentation grew out of my experience working with an information architecture that was incomplete and lacked generative research to understand the users. I was tasked with finding ways to validate the IA while providing useful user insight for future design changes. To meet […]

Link to session survey Know Thyself, and To Thine Users Be True: Understanding and Managing Biases that Can Influence UX Work Despite our best intentions, UX practitioners are subject to hidden biases and barriers as any of our fellow humans. It’s more important than ever to understand our own biases to make sure we can […]

Link to session survey Great Voice Experiences Start with Listening: Best Practices in Research and Design for Voice User Interfaces Gartner predicts 75% of households will have a smart speaker like Amazon Echo, Google Home, or Apple HomePod by 2020. UX professionals will find increasing opportunities to design and test interactions for this new paradigm. […]

Link to session survey Big Data in Small Graphics: Micro-Visualizations in SaaS and Enterprise Applications The power of communicating data visually can’t be overstated. We often need to convey a lot of information at a glance to help expert users make quick decisions and work efficiently. For infrequent or novice users, a visual overview of […]

Link to session survey Surviving Back to Back Design Sprints and Securing UX Presence in Product Design A modified Google Ventures design sprint methodology was applied to seven back to back design sprints on three product lines. The UX team had previously been a reactive agile design team that had minimal support from product owners […]

Link to session survey Hold on to Your Hats: The Scaled Agile Framework (SAFe) Might Actually Be a Good Thing for Design Design and the Scaled Agile Framework… Maybe you’ve heard about SAFe. Maybe others have told you it’s a terrible, scary-looking, confusing diagram of how corporations try to “do agile.” Or maybe you’ve experienced […]

Link to session survey Building a Practical UX Strategy: Moving from Theory into Practice Everyone knows you should build a UX strategy before design and development begin. It rarely, if ever, occurs. In the early days, key decision-makers may struggle to explain what they want and need. Customers defer to the loudest voice in the […]

Link to session survey Universal UX Workshop: Fundamentals of International Experience A perfect product can become an internationalization nightmare. The wrong message, undisciplined design, indiscriminate use of imagery or inconsistent visual and cultural choices can hinder localization and endanger the product’s acceptance by an international audience. In the contemporary global market, the intertwined experience of […]

Link to session survey How to Design Great Dashboards and Visualizations for SaaS and Enterprise Applications Dashboards are commonly found in SaaS and enterprise applications. They present a great opportunity to improve user experience by providing quick answers to users’ common questions, but they are also full of potential pitfalls for design. In this course, […]

Link to session survey Let’s Get Inclusive: Getting Personas and Surveys Out of Hot Water Are you in the business of creating personas or surveys? Man, oh, man, is there some bad stuff out there. The sexism, the racism, the ageism, the ableism. *Your* company’s not doing any of that, of course. … But you’ve […]