Q: Do I need to be a member to attend? No, we have member rates and non-member rates. However, we would love to have you join UXPA! Learn more here.
Q: What if I need to cancel my registration? Submit requests for cancellations and/or refunds to [email protected] by 5:00 pm ET on Monday, May 21st, 2018. All refunds are subject to a $100 administrative fee. UXPA regrets that we cannot provide refunds AFTER MAY 21, 2018.
Q: Can I transfer my registration to someone else? All requests to transfer your registration must be received in writing from the original registrant at [email protected] and must have the new registrant copied on the email. Substitutions are subject to a $50 administrative fee and may be made until 5:00 pm ET on Friday, June 22nd, 2018.
Q: What is the attire at the event? Business casual, or just casual.
Q: Will you be able to meet my dietary needs? We have vegetarian, vegan and gluten free options at all our buffet meals, but unfortunately we cannot accommodate every specific request.
Q: Does the conference serve dinner? We have a reception Tuesday evening, and one Thursday evening – both with cocktails and heavy appetizers but no formal dinners are served.
Q: What is a working group? Learn more about working groups here.
Q: Do I need to pick which sessions I want ahead of time? No, each session is first come, first serve.
Q: Does the event have a Code of Conduct? We do, you can review it here.
Q: Are you still accepting speakers? Unfortunately our call for speakers closed in Oct. Please follow us on social media for updates on when the call for 2019 will open.
Q: Can I sign up for a course if I have already registered? Yes, please email [email protected] and we can create a discount code to allow you to register at the package price for the course.
Q: Is there a discount for multiple people attending from the same organization? Yes, 10%. Please email [email protected] and we can get you a custom code to use.
Q: How do you qualify for the student rate? You will need to be a student member of UXPA to use this rate.
Q: Is there a mobile app? Yes! We plan to launch it in March.
Q: Do I have to stay at the conference hotel? You do not, although the room rate we have is very competitive. Learn more here.
Q. How can I help Puerto Rico as they recover? Learn more here.