Melanie Polkosky Melanie Polkosky holds a Ph.D. in social-cognitive psychology and specializes in interpersonal communication, organizational/social behavior human factors and quantitative behavioral research. In addition to her UX consulting work, Melanie is a Certified Professional Coach and author of Uncovering Truffles: The Scarcity and Value of Women in STEM. Melanie’s deep knowledge of communication behavior has made her a sought-after consultant in the speech technology industry. Through her career, Dr. Polkosky has published over 60 articles in industry magazines, academic journals and books about user experience research and design and holds 6 U.S. patents.