Brooke Dunagan Brooke Dunagan is a user experience strategy consultant devoted to marrying superior UX with measurable business results. Think Comic-Con meets Shark Tank. Her business-informed approach has helped deliver bottom line outcomes for a diverse set of clients including Citigroup, FedEx, Xerox and many more. She leaves each engagement with equally satisfied Creative Directors and CFOs in her wake. She is based in Jacksonville and holds an alphabet soup of professional designations and certifications including CUA, CXA, PMI-ACP, CSM, as well as an advanced degree in WOW.